Application Requirements

Application Requirements

This page lists the hardware and software requirements for the Charac Application.

Hardware Requirements

These are specifications tested and confirmed to work with Charac, however this is not a complete list and your specification, even if not listed, may still work satisfactorily.


Personal Computer

Component
Recommended
Processor
  1. 2GHz Dual Core or better
Memory
  1. 2GB RAM or better
Display
  1. Super VGA with resolution of 1024 x 768 or better
OS
  1. Windows 10
  2. MAC OS
Web Browser
  1. Chrome latest version
  2. Safari latest version
  3. Edge latest version
  4. Internet Explorer latest version

Mobile Phone

Component
Recommended
Hardware
  1. Android Compatible 2016 onwards
  2. iPhone 2016 onwards
  3. Windows Compatible 2016 onwards
Memory
  1. 1GB RAM or better
Display
  1. 720 x 1280 or better
OS
  1. Android 8 or better
  2. iOS 11 or better
  3. Windows 10 Mobile or better
Web Browser
  1. Chrome latest version
  2. Safari latest version
  3. Edge latest version
  4. Internet Explorer latest version

Bandwidth

Component
Recommended
Video
  1. > 1000kbps
  2. < 0.5% packet loss
Audio
  1. > 30kbps (25 kbps minimum)
  2. < 0.5% packet loss

    • Related Articles

    • How to log in to the application

      Go to https://app.charac.co.uk to access the application. Type in your username or email address. Type in your password. Click on Login. 5. After you click on login a verification code will be sent to your email inbox. 6. Type in the Verification ...
    • How to nominate your local pharmacy

      1. Log into the application https://app.charac.co.uk 2. Enter in your post code to search for your local pharmacy 3. A list of pharmacies found will be displayed. Pharmacies signed up to Charac will be shown with the C icon.  4. If your local ...
    • How to add your linkage key

      How to add your Linkage Key Please note: This is only needed when logging in using email address, if you login via NHS Login this is automatically added for you and this step is not required. 1. Log into the application by default it will open the ...
    • Frequently Asked Questions (FAQ

      Medication and Pharmacy Services How can I ask questions about my medication? - For any medication related queries please contact your pharmacist directly. Charac Support is only able to assist you with technical issues with regards to usage of the ...
    • How to log in with NHS login

      Go to https://app.charac.co.uk Click "Continue with NHS login" 3. Type in the email address and click Continue. 4. Enter your password and click Continue. .