Application Requirements

Application Requirements

This page lists the hardware and software requirements for the Charac Application.

Hardware Requirements

These are specifications tested and confirmed to work with Charac, however this is not a complete list and your specification, even if not listed, may still work satisfactorily.


Personal Computer

Component
Recommended
Processor
  1. 2GHz Dual Core or better
Memory
  1. 2GB RAM or better
Display
  1. Super VGA with resolution of 1024 x 768 or better
OS
  1. Windows 10
  2. MAC OS
Web Browser
  1. Chrome latest version
  2. Safari latest version
  3. Edge latest version
  4. Internet Explorer latest version

Mobile Phone

Component
Recommended
Hardware
  1. Android Compatible 2016 onwards
  2. iPhone 2016 onwards
  3. Windows Compatible 2016 onwards
Memory
  1. 1GB RAM or better
Display
  1. 720 x 1280 or better
OS
  1. Android 8 or better
  2. iOS 11 or better
  3. Windows 10 Mobile or better
Web Browser
  1. Chrome latest version
  2. Safari latest version
  3. Edge latest version
  4. Internet Explorer latest version

Bandwidth

Component
Recommended
Video
  1. > 1000kbps
  2. < 0.5% packet loss
Audio
  1. > 30kbps (25 kbps minimum)
  2. < 0.5% packet loss

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